As of January 2016, and compared to 2015, NHS statistics for England show:
- An increase of 2% in the number of dispensing GPs
- A decrease of nine dispensing practices (0.8%)
- A decrease of 1.2% (40,000) in the number of dispensing patients
- An increase of 20,000 (0.2%) in the number of medical patients seen by dispensing practices
The table below provides the headline figures for the past 10 years. Click here for the NHS spreadsheet.
Practices which have suffered losses of dispensing patients are advised to consider the reasons why. Good customer service will go a long way to keeping patients loyal, and it is important to the CQC. Practices are also reminded of the DDA’s Electronic Prescription Services resource pack, which will help ensure that dispensing patients are not inadvertently lost to pharmacies offering this service – particularly, as the EPS moves into full functionality.