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DDA publishes COVID-19 home delivery SOP

Advice for deliveries during the COVID-19 pandemic

April 15th 2020

Tagged: Dispensary guidance news COVID19

By Ailsa Colquhoun

The DDA has published a home delivery SOP for use during the COVID-19 pandemic outbreak.


  • To reduce the risk to delivery drivers and patients from the delivering patient medicines.
  • Ensure delivery of medicines to the COVID-19 shielded group in line with the NHS shielded patient delivery services.


This SOP details the procedure to be followed when delivering medicines to the patient’s address during the COVID-19 pandemic, or other infection disease pandemic. In addition it gives information sources for NHS COVID-19 shielded patient delivery services.

DDA members can view the SOP in the SOP library.

  • Scottish members should note the announcement that NHS Scotland currently has no plans to commission a specific COVID-19 home delivery service.