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Digital Yellow Card reports only during COVID-19

Telephone line also available

March 27th 2020

Tagged: Clinical guidance news Dispensary guidance news COVID19

By Ailsa Colquhoun

The MHRA has requested that all Yellow Card reports are submitted digitally instead of on paper, during the COVID-19 pandemic.

Digital methods include:

Any patients who do not have online access to report a Yellow Card can instead call 0800 731 6789 for free, Monday to Friday between 10am and 2pm. A message can be left outside of these hours.

Medical Devices adverse incidents

Please note, there are different ways for healthcare professionals to report a problem with a medical device in Scotland or Northern Ireland. If you are in England or Wales, please report any problems with medical devices online using the Yellow Card website.

Please use the Yellow Card website to report information on suspected problems or incidents involving:

Further online information gives information on what to do if someone has reported a suspected side effect using a paper Yellow Card after 17 March.